top of page

Privacy Policy

Privacy notice 

Juntos Solutions customer privacy notice 

Registered name: Farleys Malone Limited 

We are the controller of your personal data. For more information on controllers and their responsibilities please see our guidance on data protection principles, definitions, and key terms. 

This privacy notice tells you what to expect us to do with your personal information. 

  • Contact details 

  • What information we collect, use, and why 

  • Lawful bases and data protection rights 

  • Where we get personal information from 

  • How long we keep information 

  • Who we share information with 

  • How to complain 

 

Contact details 

Email 

info@juntos-solutions.com 

 

What information we collect, use, and why 

We collect or use the following personal information for the operation of client or customer accounts: 

  • Names and contact details 

  • Addresses 

  • Account information, including registration details 

  •  

Lawful bases and data protection rights 

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website. 

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website: 

  • Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access. 

If you make a request, we must respond to you without undue delay and in any event within one month. 

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice. 

Our lawful bases for the collection and use of your data 

Our lawful bases for collecting or using personal information for the operation of client or customer accounts are: 

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. 

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object. 

Where we get personal information from 

  • Directly from you 

  • How long we keep information 

For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above. 

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy notice, or as required by law. Typically, we hold customer data for 3 years after the last account activity or as is required by UK law. After this period, your data will be securely deleted or anonymised 

Who we share information with 

Others we share personal information with 

 

  • Professional consultants 

 

How to complain 

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. 

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. 

The ICO’s address:            

Information Commissioner’s Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 

Helpline number: 0303 123 1113 

Website: https://www.ico.org.uk/make-a-complaint 

Last updated 

18 April 2026 

bottom of page